KWIK Car Wash & Express Detailing

Update: the manager reached out and got us back in several weeks later. While it would have been nice to have it done right the first time, it was at least acknowledged that they hadn’t done their best and effort was made to fix it. Re-rated at 4 stars for the final product. We brought my vehicle in for a full detail. While the turnaround was great, the final result was less than satisfactory. Some areas are dirtier than when it was delivered to them. The inside of the windshield is streaky and they didn't clean off sticker residue, the rear gate frame wasn't touched, the wheels look no cleaner than at drop off, and there's a bunch of speckled stuff splashed all over the head liner. Kneeling on the still-damp carpet showed that the floors are still somewhat dirty. I feel like we paid for a rudimentary clean and they they liberally sprayed a shiny, greasy protective spray on every surface. I could have received equal results at half the price at a dealership.

Great service! We had our car detailed and washed not too long ago. They did an AMAZING job with all of the dust and dirt and they followed up afterward to be sure we were satisfied with their work. The staff is so friendly, considerate and accommodating. With great work and customer service we will be back over and over again! Thanks again KWIK Car Wash!

The folks at KWIK are top notch and I have *never* left being disappointed in their work. Everyone is courteous, professional, and pays attention to every detail of each vehicle. One gentleman kept cleaning the inside of our car for an additional 5 minutes to make sure the entire interior was clean. There is a LARGE green and white sign "Thank You. Please come again!." as one exists and that sums up KIWK. I encourage everyone in the Lansing area to go to KWIK!

My thanks to Sean today! He's worked at KWIK for 21 years. In fact I notice many of the folks there are proud of their longevity. I think that says something about a business. But today Sean and I were looking at a minor scrape on my tailgate. He asked if I had a couple of minutes and on the spot took out a buffer and Voila! it was gone. That is service above and beyond. Thanks Sean!